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Instructions

Services

  1. To get access to services of "Tarlan card" prepaid card dial number 8 805 080 0800; 590 900 is for Kazakhtelecom JSC subscribers (for cities with six-digit numbering) and 2 590 900 (for Almaty).
  2. Listen to welcoming and if necessary, transfer telephone to tone mode (with help of button *).
  3. Pursuant to the voice instruction select maintenance language.
  4. Select necessary service pursuant to the voice instruction.
  5. Enter PIN-code of "Tarlan card" prepaid card.
  6. System will inform you on "Tarlan card" prepaid card balance.
  7. Select necessary service pursuant to the voice instruction.
  • Button 1 – trunk and international call service. Further follow voice instructions.
  • Button 2 – operations with prepaid card: “Money transfer from card to card”. Further follow voice instructions.
  • Button 3 – providing information on call costs.
  • Button 4 – attachment/disattachment of phone number to/from prepaid card. Follow voice instructions.

 

Premium telephony

  1. To get access to services of "Tarlan card" prepaid card dial number 8 805 080 0800; 590 900 is for Kazakhtelecom JSC subscribers (for cities with six-digit numbering) and 2 590 900 (for Almaty).
  2. Listen to welcoming and if necessary, transfer telephone to tone mode (with help of button *).
  3. Pursuant to the voice instruction select maintenance language.
  4. Select necessary service pursuant to the voice instruction.
  5. Press button 1 with outgoing call service (MG/MH call).
  6. Enter "Tarlan card" prepaid card PIN-code
  7. System will inform you on "Tarlan card" prepaid card balance
  8. Enter called subscriber number in a format 8 7172 59 58 57 or 8 701 777 77 77.
  9. System will inform you on max talk length.
  10. After completion system will inform on card balance
  11. Completion of service or selection of other service pursuant to the voice instruction

 

IP- telephony

    1. To get access to services of "Tarlan card" prepaid card dial number 8 805 080 0800; 599 100 is for Kazakhtelecom JSC subscribers (for cities with six-digit numbering) and 2 599 100 (for Almaty).
    2. Listen to welcoming and if necessary, transfer telephone to tone mode (with help of button *).
    3. Pursuant to the voice instruction select maintenance language.
    4. Select necessary service pursuant to the voice instruction:
      • Button 1- service of trunk, international call. Follow voice instructions
      • Button 2 - prepaid card operations: "Transfer of money from card to card". Follow voice instructions
      • Button 3 - information on cost of calls
      • Button 4 - attachment\deallocation of telephone number to\from prepaid card. Follow voice instructions

       

      Direct country call

      1. To get access to the service dial 8 10 800 00 75 5155*.
      2. Listen to welcoming and if necessary transfer phone to tone mode (with help of button *).
      3. Pursuant to voice instruction select maintenance language.
      4. Enter "Tarlan card" prepaid card PIN-code
      5. System will inform on "Tarlan card" prepaid card balance
      6. Enter called subscriber phone number in a format 8 7172 59 58 57 or 8 701 777 77 77.
      7. System will inform on max talk length
      8. After talk completed the system will inform on card balance.

        * from territory of Russia the service is available from following terminals:

        - general use networks in all regions of Russia, except Chechen Republic.

        - pay phones of “Rostelecom” in Moscow (card pay phones of URMET 1530 and TMGS 15280 models).

        - access to international network from hotels is specified by a hotel and can influence to service access.

        - “Rostelecom” does not secure access from other operators’ networks. Access from pay phones of other types or models, also mobiles is disabled.

         

        Dial-up Internet access

          1. Setup remote access on you PC.
          2. Make Internet connection by number 8-750-10-10-750; 590 590 is for Kazakhtelecom JSC subscribers (for cities with six-digit numbering) and 2 590 590 (for Almaty). When connecting use Login (serial card number) and password (PIN-code).

             

            Megaline Wi-Fi Wireless Internet Access

              1. Activate Wi-Fi on your PC.
              2. Select “Megaline Wi-Fi.
              3. In address line of Web-browser enter any address and press Enter.
              4. In the windows appared on start page in the field Username enter "Tarlan card" serial card number, in the field Password – "Tarlan card" card PIN-code. Then press OK.
              5. To disconnect Wi-Fi connections in address line of Web-browser dial 10.255.21.21, press Log out and confirm.

                 

                Transfer of money from "Tarlan card" card to "Tarlan card" card

                а) by means of telephone:

                1. To get access to services of "Tarlan card" prepaid card dial number 8 805 080 0800; 590 900 is for Kazakhtelecom JSC subscribers (for cities with six-digit numbering) and 2 590 900 (for Almaty).
                2. Listen to welcoming and if necessary, transfer telephone to tone mode (with help of button *).
                3. Pursuant to the voice instruction select maintenance language.
                4. Select necessary service pursuant to the voice instruction.
                5. press 2 to select service – prepaid card operations: “Transfer of money from card to card”.
                6. Enter "Tarlan card" card PIN-code
                7. select service “Transfer of money from card to card” pressing button 2.
                8. enter serial number of "Tarlan card" card to which money are transferred.
                9. select type of money transfer from card to card: manual entrance of transfer amount or transfer of all card moneys
                10. session completed or select other card for transfer otherwise go to another service.

                      б) by means of web-portal:

                      1. Open Internet browser.
                      2. Type www."Tarlan card"card.kz in address line
                      3. Open authorization page by reference “Enter the system”
                      4. Enter card serial number in the field “Name” and card PIN-code in the field “Password”
                      5. a page with service list will appear if authorization succeeded.
                      6. select service “money transfer from card to card”.
                      7. if this service selected a page of card number entry for money transfer appears. When entry requisites subscriber enter card number to which money to be transferred.
                      8. press button “Check’” to check card availability
                      9. page with proposal to enter transfer amount will appear after check succeeded.
                      10. after transfer amount entered subscriber shall confirm operation by pressing button “Transfer” and after confirmation transfer goes to the system.
                      11. system informs subscriber on transfer succeeded.
                      12. after one transfer made subscriber appears on main page, where can go to preparing other payment or transfer
                      13. session completed.

                      Tariffs inquiry service 

                      1. to get access to the service dial 8 805 080 0800; 590 900 is for Kazakhtelecom JSC subscribers (for cities with six-digit numbering) and 2 590 900 (for Almaty).
                      2. Listen to welcoming and if necessary transfer phone to tone mode (with button *).
                      3. Pursuant to voice instruction select maintenance language.
                      4. select necessary service pursuant to voice instruction.
                      5. to select service press 3 – providing information on calls cost.
                      6. after listening tariffs inquiry information complete session.

                       

                      Service “Fixation/deallocation of cards by ANI” (ANI authorization)

                      1. to get access to the service dial 8 805 080 0800; 590 900 is for Kazakhtelecom JSC subscribers (for cities with six-digit numbering) and 2 590 900 (for Almaty).
                      2. Listen to welcoming and if necessary transfer phone tot one mode (with button *).
                      3. pursuant to voice instructions select language.
                      4. select necessary service pursuant to voice instruction.
                      5. to select service press 4 – fixation /deallocation of phone number to /from prepaid card
                      6. enter "Tarlan card" prepaid card PIN-code
                      7. system will check whether automatic number identification of prepaid card user is available.
                      8. if number identification succeeded system informs on phone number and propose to confirm fixed /deallocated numbers to card otherwise select other service.
                      9. after this operation completed the system will give an information on card balance.
                      10. complete session or select other card for fixation /deallocation or go to other service.

                       

                      6) Short called subscriber’s number

                      а) by means of web-portal:

                      1. Open Internet browser.
                      2. type www."Tarlan card"card.kz in address line.
                      3. open authorization page by reference “Enter the system”
                      4. enter card serial number in the field “name” and card PIN-code in the field “Password”
                      5. page with service list appear on a screen after authorization succeeded
                      6. select service “Phone book”
                      7. to add new record to phonebook press “Add” –following page will appear.
                      8. In field “Enter code” install 4 –digit subscriber’s identifier. Program will offer first available number. In the field “Enter phone number” enter phone number (with “8” and city code), which shall be typed after code selected, in field “Enter subscriber’s name” provide subscriber’s description whose number is indicated.
                      9. to save records press “save”. If data are correct, record will be saved and page with telephones list will appear.
                      10. if data are incorrect, for instance, phone number contains letters, description of error will appear behind the filed where error revealed or in the top of the screen, if number of positions in phone book exhausted. To cancel press “Cancel”– page of phone book will appear.
                      11. to edit phone book record go to “Identifier”, “Phone number” or “Subscriber”. Page for record edition will appear.
                      12. after completion press “Save”
                      13. session completed.

                       

                      Support service telephone number: 8 800 080 5000 (call is free by Kazakhstan)

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